Privacy Policy

This privacy policy ("policy") will help you understand how Wild Hearts Counselling ("us", "we", "our") uses and protects the data you provide to us when you visit and use wild-hearts.net.au ("website", "service").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address

  • Your contact information and email address

  • Other information such as interests and preferences

  • Data profile regarding your online behaviour on our website

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs

  • To improve our services

  • To contact you in response to enquiries or booking requests

  • To customise our website according to your online behaviour and personal preferences

Safeguarding and Securing the Data

Wild Hearts Counselling is committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour. The data we collect by using cookies is used to customise your experience on our website. If you want to disable cookies, you can do so by accessing the settings of your internet browser.

Links to Other Websites

Our website may contain links that lead to other websites. If you click on these links, Wild Hearts Counselling is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy. Please make sure to read the privacy policy of any website you visit from ours.

Restricting the Collection of Your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. If you have already agreed to share your information with us, feel free to contact us at laura@wild-hearts.net.au and we will be happy to assist you.

Wild Hearts Counselling will not lease, sell, or distribute your personal information to any third parties unless we have your permission or are required to do so by law.

This policy was last updated March 2026.